Foreign Customers


Question: Do you accept international orders?
Answer: We welcome all orders! Check out our international shipping rates.

Q: How long does it take to deliver my order?  
A: It depends on what country you live in. For european orders it usually takes 2 to 5 business days delivered by UPS/GLS and 4 to 6 business days by Poczta Polska (Polish Postal Service). For orders from other countries it may take longer. Please do not hesitate to ask.

Q: I cannot place my order via your webshop - my country is not listed under the list of countries. What can I do?
A: Please contact us via email. We will place your order manually and send you back an email with your order details.

Q: I had placed an order some time ago and I have not got it yet.
A: Please contact us via email. We will track your shipment immediately!

Q: I would like to return my purchase! What do I do?
A: If you are not 100% satisfied with your purchase, just send it back to us to the following adress:
Stalowa 6a
87-100 Toruń
Please enclose a note with a description of the problem. Attach your bank account number or Paypal email address so we can refund your money.

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